Pest Control FAQ

Yes. Every home and business gets a free, no-obligation inspection. A state-certified technician checks inside and out, including hard-to-reach spots, then explains what we found and recommends a written plan. Schedule your free inspection online or call 615-590-1260.

About 30 minutes for pest control, or up to an hour if we’re also checking the crawl space for termites or damage. Yes, you need to be home, since we inspect inside, the crawl space, and the attic as well as the exterior.

The first service is an intensive treatment and usually takes about twice as long as a regular visit. We focus on the exterior, where most pests start, and go inside to place monitoring boards and treat wherever activity is present.

Yes. We offer same-day service whenever possible and respond to every request within 24 hours. Call 615-590-1260, day or night.

You can pay by check or credit card, and autopay is set up for all recurring services so you never have to think about it.

A U.S. Pest Pro in a pressed button-down shirt and logoed tie. Every employee is state certified, background checked, and drug tested, with a clean driving record.

Three plans: Monthly, Every Other Month, and Quarterly. Each one focuses on the exterior of your home and includes interior treatment when it’s needed. We’ll recommend the right one after your free inspection.

Monthly service starts at $60 a month, and your exact price depends on the size of your home and the plan you choose. The free inspection gives you a firm price with no surprises.

Residential plans are a 12-month agreement, but there’s no penalty if you cancel within that window. We encourage homeowners to stay with us for at least 12 months, because consistent treatment through all four seasons is what keeps pests from coming back.

Common household pests like ants, cockroaches, spiders, crickets, silverfish, and other occasional invaders. Some pests need their own service, including termites, bed bugs, brown recluse and black widow spiders, carpenter ants, fire ants, rodents, and mosquitoes and ticks.

If pests come back between visits, we re-treat at no charge. If you’re still not satisfied, we refund your last service. And if that still doesn’t make it right, we’ll pay for one of our competitors to help. Learn more about our guarantee.

Call us. Callbacks between scheduled visits are included, and we’ll come back out at no charge.

We use integrated pest management, which means inspection, exclusion, and targeted treatment come first and products are applied only where they’re needed. We follow every product label, and your Pest Pro will tell you exactly what to expect for your treatment.

For a regular service, no. Just stay out of treated areas until they’re dry, usually about 30 minutes. For indoor infestations that call for fogging, like bed bugs, brown recluses, or an attic or crawl space treatment, plan to be out of the home for 3 to 4 hours.

Yes. Our approach relies on integrated pest management, botanical products derived from organic sources where they fit the job, exclusion, and less spraying. See our eco-friendly pest control page.

Your Pest Pro will give you instructions for your specific service. For most visits, nothing special is needed. For bed bug or brown recluse treatments, we’ll walk you through preparation step by step.

Watch for swarmers (winged insects that look like flying ants) indoors in spring, mud tubes on your foundation or crawl space walls, wood that sounds hollow when tapped, and paint that bubbles or peels like water damage. Termites can work unseen for years, so call us as soon as you suspect them.

Mostly from February through early May, with a peak in March and April, often on a warm day after rain. A swarm inside your home means a mature colony is nearby. Read our complete guide to termites in Middle Tennessee.

With a liquid barrier bonded to the soil around and beneath your home, creating a continuous treated zone termites have to pass through. We inspect every year, and anytime you suspect activity.

No. Termites are built to find and eat wood, not bait stations, so rather than wait for a colony to find a station, we put a treated zone between the colony and your home.

Yes. U.S. Pest termite agreements transfer to the new owner at no charge, and the repair warranty carries over, which is a real selling point when you list your home.

Usually not. Most policies treat termite damage as preventable maintenance rather than sudden damage, which is why prevention matters. Our termite control page explains your options.

Yes. We pre-treat new homes for builders across Middle Tennessee, including Bora-Care borate treatment of the framing. Buyers of a home we pre-treated get a one-year warranty they can transfer with our warranty transfer form. See pre-construction termite treatment.

Our technicians can identify any pest in your home or business. Want to check yourself first? Use our Pest ID Guide to compare photos and signs of common Tennessee pests.

Moisture, food, and a way in. Leaky pipes, standing water in a basement or crawl space, accessible food in the kitchen or garage, and gaps around the foundation, doors, windows, and attic draw pests more than anything else.

March through May, as pests emerge after winter, and again in fall, when rodents, spiders, and occasional invaders move indoors. Regular service keeps you ahead of both seasons.

A light to medium brown spider about the size of a quarter with legs spread, with a violin-shaped marking behind the head and six eyes instead of eight. Young spiders are much smaller. Brown recluse control is a separate, targeted service. See our brown recluse removal page.

Flat, oval, and reddish-brown, about the size of an apple seed. Look for rusty stains and dark spots along mattress seams. Our bed bug treatment includes a chemical treatment, required mattress encasements, and a follow-up inspection 7 to 10 days later.

Yes. We find how rodents are getting in, seal those entry points, trap the rodents inside, and clean up after them. See our rodent control page.

Yes. Our yard program treats every 30 days, year-round, targeting the shady spots where mosquitoes rest and the standing water where they breed. From March through November, every visit also targets mosquitoes and fleas along with ticks.

Moisture under your home invites termites, wood-destroying fungi, cockroaches, and rodents, and it can lead to mold and wood rot. Controlling it protects both your home’s structure and the air inside.

Sealing the crawl space with a vapor barrier and controlling moisture with dehumidifiers, drainage, and sump pumps where needed. Our crawl space division, U.S. Crawlspace, handles it. Learn more about crawl space encapsulation.

It depends on how much moisture your crawl space holds and what we find during the free inspection. We’ll recommend the option that solves the problem, not the most expensive one.

A termite letter, also called a WDI report. We get out the same day when needed, always within 24 hours, and email the letter within a few hours of the inspection. Termite letters are $95 for current customers and $125 for everyone else, with no rush fee. See our termite letters page.

Yes. A pre-listing inspection finds problems before a buyer’s inspector does, so nothing derails your closing. We also recommend buyers schedule their inspection about 30 days before closing.

Yes. Our free inspection can identify current pest activity and point out entry points and conditions worth fixing before they become problems. Our homebuyer termite checklist is a good place to start.

Fill out the Builder Warranty Transfer form and mail it to us within 30 days of purchase. The warranty runs one year from closing, and returning the form earns a complimentary initial pest service. The form is on our pre-construction page.

Yes. Our commercial division serves restaurants, offices, hotels, schools, healthcare facilities, warehouses, retail stores, property management portfolios, and more across Middle Tennessee. See our commercial pest control section.

The same day whenever possible, and always within 24 hours. After-hours, overnight, and weekend service are available so we never interrupt your business.

Yes. Every commercial account gets an on-site pest activity logbook, written service reports, and trend reports, plus help preparing for health inspections and audits. Invoices and treatment paperwork are available in our online client portal.

No. Commercial agreements run one year, with no long-term contract beyond that.

Our headquarters is at 49 Industrial Park Drive in Hendersonville, which serves Hendersonville, Gallatin, and Sumner County. Our Nashville South office at 604 West Iris Drive serves Nashville, Mt. Juliet, and Murfreesboro. Our Commercial Regional Office is at 90 Thompson Lane in Nashville. See our contact page for phone numbers and directions.

All of Middle Tennessee: Bedford, Cannon, Cheatham, Clay, Coffee, Davidson, DeKalb, Dickson, Fentress, Franklin, Giles, Grundy, Hickman, Houston, Humphreys, Jackson, Lawrence, Lewis, Lincoln, Macon, Marshall, Maury, Montgomery, Moore, Overton, Perry, Pickett, Putnam, Robertson, Rutherford, Sequatchie, Smith, Stewart, Sumner, Trousdale, Van Buren, Warren, Wayne, White, Williamson, and Wilson counties. Find your town on our service areas page.

We’re a family- and woman-owned Tennessee company that has served Middle Tennessee since 1985. We’re not in the bug business; we’re in the people business. When you call during business hours, you reach a real person on our local team, not a call center. Our state-certified Pest Pros show up in pressed shirts and logoed ties, we never sell you a service you don’t need, and every service is backed by our Whatever It Takes Guarantee. Read our story.

Because it says we take your home seriously. Our Pest Pros earn their tie in training and wear it with pride on every visit.

Often, yes. We look for people who care about customers as much as they care about solving pest problems. See our careers page.